Saturday, April 10, 2004

ISO 9000 Training

ISO 9000 Training
Saturday, April 10, 2004
3:14:00 AM CDT

07 April 2004

The past couple of days have really been "nose to the grindstone" as far as learning the Quality Control or QC responsibilities that I'll be taking back with me to Victory and to Iraq. Joe, our country manager had realized the need to start instituting ISO9000 QC at our sites in Iraq and brought this to the attention of Barb, who is the ITT QC in Qatar and also to Mark who is Joe's boss.

In case you don't know about ISO9000, ISO or the International Organization for Standardization is a worldwide group of universal standards created to establish and maintain a rigid set of rules to define standards and to insure and improve quality of these standards. This international body was established in 1947 in Geneva, Switzerland. ISO9000 Certification is the goal for all companies intending to compete in the global marketplace. The standards are maintained by regid and at times grueling inspections intended to improve quality and to maintain the standards of any producer and provider of goods and services in the world trade forum. So, this is why we need to learn an dimplement these rules and such in the Iraqi theater. Once the country is safe to open up to world trade, any company branch wishing to do business out of Iraq will want to be ISO certified from that local office and will be required to maintain the standards of ISO9000.

So Barb has been training me. In our class there are two others who I would call very well versed in the ISO9000 requirements. Jim is from Dharan in Saudi and Gabby is at the Help Desk here in Qatar. Between all three, I'm really getting an understanding of how much work lies ahead of me once I get back. The good thing is that I've got them as a resource for learning and they're only an email or phone call away. With so little of the requirements instituted back at Victory, Barb and I wll develop a plan of attack for me. She has reassured me that this program can not happen overnight. She has estimated that it will take at least a couple of years to fully implement everything necessary.
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